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Shakapuramu Technologies Private Limited
Customer care / support executive
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Job Summary
  • Company Name: Shakapuramu Technologies Private Limited
  • Location: Jaipur
  • Experience: 0 - 1 Years
  • Keywords / Skills: Corporate Communication,Typing Speed,computer knowledge,Fluent English
  • Education: Any graduate
  • Function: Customer Service/ Call Centre/ BPO
  • Role: Customer Service Executive (Voice)
  • Industry: ITES/BPO
  • Posted On: 22nd Jan 2019
About Company
Shakapuramu Technologies has been in the service of fulfilling all
intangible needs of composing and staffing solutions to companies at
different levels.
Job Description
JOB DESCRIPTION: 

• Handle queries and complaints of the Amazon related to products 
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals that understand the impact of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers

KEY SKILLS:

A “Customer Service Representative” must have
• Excellent verbal, written and listening skills
• Should have good command over Grammar and Fluency in English
• Should not have any MTI while conversing
• Details of several functions to provide quality service
• Good knowledge of computers
• Ability to Write/type messages to ensure professional tone 




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