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Shakapuramu Technologies Private Limited
Customer care / support executive
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Job Summary
  • Company Name: Shakapuramu Technologies Private Limited
  • Location: Jaipur
  • Experience: 0 - 1 Years
  • Keywords / Skills: Corporate Communication,Typing Speed,computer knowledge,Fluent English
  • Education: Any graduate
  • Function: Customer Service/ Call Centre/ BPO
  • Role: Customer Service Executive (Voice)
  • Industry: ITES/BPO
  • Posted On: 22nd Jan 2019
About Company
Shakapuramu Technologies has been in the service of fulfilling all
intangible needs of composing and staffing solutions to companies at
different levels.
Job Description

• Handle queries and complaints of the Amazon related to products 
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals that understand the impact of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers


A “Customer Service Representative” must have
• Excellent verbal, written and listening skills
• Should have good command over Grammar and Fluency in English
• Should not have any MTI while conversing
• Details of several functions to provide quality service
• Good knowledge of computers
• Ability to Write/type messages to ensure professional tone 

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