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Athena Consultancy Services
Specialist MPBN for Mumbai
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Job Summary
  • Company Name: Athena Consultancy Services
  • Location: Mumbai
  • Keywords / Skills: RIP, OSPF, MPLS, and BGP.
  • Education: B.E/B.Tech
  • Function: IT
  • Role: Software Engineer/ Programmer
  • Industry: Recruitment/Staffing/RPO
  • Posted On: 4th Nov 2017
  • Job Ref code: 41
About Company
ACS
Job Description

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1. Essentials for the Role
· Knowledge & understanding of the IP networks ( routers ,switches, Firewalls etc) nodes in the network
· Knowledge & understanding of all IP protocols RIP, OSPF, MPLS, and BGP.
· Ability to lead the team & Communicate effectively
· Ability to trouble shoot the IP related issue in network.

2. Responsibilities
· Meeting the Contracted KPI’s for MPBN
· Ensure Zero NC’s or process deviation for MPBN
· 2nd level of Escalation for customer complaints & major network incidents
· Coordination with GNOC team (FO, BO, and CM), Planning and SI project team for all MBPN related activities.
· Cordination with customer for all MPBN related queries.
· Coordinate with other team for resolution of all IP related issue in NW.
3. Main Tasks
· Ensure the Uptime of MPBN nodes as per KPI
· New nodes implementation and acceptance as per the handover process
· Up gradation of Nodes - All MBPN nodes as per the latest S/W.
· CR Implementation as per planned activity process
· Preventive Maintenance as per process - As per MS TOP process.
· New products implementation as per the SLA
· Resolution of customer complaints
· Coordination with Customer for all MPBN related issues .

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