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Wipro Ltd.
Administrator IT Infra Service Desk
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Job Summary
  • Company Name: Wipro Ltd.
  • Location: Bengaluru / Bangalore
  • Experience: 0 - 1 Years
  • Keywords / Skills: TIS Service Desk
  • Education: B.Sc
  • Function: IT
  • Posted On: 25th Sep 2017
  • Job Ref code: 541410
About Company
Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers
solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree
view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its
comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability,
Wipro has a workforce of over 140,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com
Job Description
Job Description

Key skills required for the job are:

  • TIS Service Desk (Mandatory)

As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement

Minimum work experience:0 - 1 Years

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