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ITcons e Solutions Private Limited
Desktop Support Engineer
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Job Summary
  • Company Name: ITcons e Solutions Private Limited
  • Location: Ahmedabad, Baroda
  • Experience: 1 - 2 Years
  • Keywords / Skills: Desktop Engineer/System Engineer/ Hardware & Networking Engineer
  • Education: Any graduate
  • Function: IT
  • Role: System Administrator,Technical Support Engineer,Systems Engineer
  • Industry: IT/ Computers - Hardware, IT/ Computers - Software
  • Posted On: 25th May 2016
About Company
ITCONS-E- Solutions Pvt. Ltd.
Job Description
We are having open positions for Desktop L1 & Desktop L2 both skills. 

Job Description:

The Desktop support Engineers shall provide assistance to the IT users

The Engineers will be deployed full-time as per the project timings as required.

Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting

Adhering to resolution time

Troubleshoot problems with Laptop Hardware, Application, printer and OS

Configuration of devices attached to laptops.

Skills to provide Remote support on Phone or through tool

Management of user accounts and access controls to client data

Should handle installation and configuration of Antivirus Software on all the Desktops and Updations of Anti-Virus patches.

support, administration and management of Windows NT/2000/XP workstations and/or servers

Configuring Microsoft Outlook / Outlook Express

Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications

Response & closure of calls within committed norms

Reducing repetitive calls

Backup & Restoration

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